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Technical support

The purchase of C&S Safety products includes a level of support that you expect when you purchase a quality product. In keeping with our philosophy of flexibility we are able to offer the following as part of our service:

With the help of the Contractor Safety product suitability guide, you can choose the correct Respiratory Protective Equipment (RPE), for you or your employees. The guide gives you an overview about what you need to consider when using  RPE.

  • Selection criteria: The selection criteria which needs to be examined as well is explained here.
  • Device classification: Since not all filtering respiratory protection devices can be used for protection in all applications, the classification provides you with the limits/thresholds values which must be observed. 
  • OEL lists: Workplace exposure limits or OEL lists (Occupational Exposure Limits) provide the framework conditions for using filtering respiratory protective devices. (Read more about OEL lists)
  • Exercises + case studies: The selection of the correct filtering respiratory selection solutions can be simulated based on a variety of situations. (Go to exercises and case studies)
  • Frequently asked questions and answers: Click here

Benefits of Registration

  • Your Safety - allows us to contact you with important product notifications
  • Confirmation of Ownership - provides a record in case of product loss or theft
  • Improved Product Development - helps us continue to design products that meet your needs
  • Extension of warranty – provides you an extension of the standard warranty of 1 year

Product Warranty Registration

Thank you for purchasing your RSG Safety product – and for taking the time to complete your warranty registration online. To begin, please choose the category below that best describes your product:

  • PAPR
  • Headtop
  • Mask
  • SCBA

Besides the Contractor Safety Training Program we also provide a full Service and Support department for our distributors and end users.

Our Support consists from all relevant information on this website in the form of user manuals, technical datasheets and certificates as well as end user visits and PPE audits on site.

For all the RPE products in our range we supply a full service in our Service Center in Holland or at one of our authorised service centers around the world where we are equipped in servicing and maintaining RPE products.

Maximum protection from air-purifying respirators can only be achieved by using them properly. The Contractor Safety training program shows you what you need to pay attention to when training your employees.

Training: What your employees need to know?

Proper use of respiratory protection should not be a matter of chance. All employees must have knowledge about the following items so that safety at your company is always ensured.

Human breathing, physiological factors, the consequences of low oxygen supply on the human body.

  • The composition and effects of possible hazardous substances.
  • The purpose of respiratory protection.
  • The stress resulting from use of respiratory protection devices.
  • Donning filtering devices, behavior during practical use.
  • The limits of protection, length of use, replacing used filters.
  • The design and protective effect of the filtering devices used.
  • Knowing when filter breakthrough occours (noticing an odor or taste, irritation).
  • Maintenance, e.g. checking, testing, servicing, repair, and cleaning.
  • Disposing of old filters and facepieces.
  • Manufacturer's instructions for use.
  • Practical exercises.

On request we train our distributors in how to advise the correct Respiratory Protective Equipment (RPE) for the different applications we see around in the industry.

Based on case studies and hands on training, sales people learn all the details of the Contractor Safety range as well as a general understanding about the relative regulations and standards.

Training: What your sales people need to know?

Proper advise of respiratory protection should not be a matter of chance. All sales managers should have a basic knowledge about the following items so that safety for the user is always ensured.

  • Human breathing, physiological factors, the consequences of low oxygen supply on the human body.
  • The composition and effects of possible hazardous substances.
  • The purpose of respiratory protection.
  • The stress resulting from use of respiratory protection devices.
  • Donning filtering devices, behavior during practical use.
  • The limits of protection, length of use, replacing used filters.
  • The design and protective effect of the filtering devices used.
  • Knowing when filter breakthrough occours (noticing an odor or taste, irritation).
  • Maintenance, e.g. checking, testing, servicing, repair, and cleaning.
  • Disposing of old filters and facepieces.
  • Manufacturer's instructions for use.
  • Practical exercises.

In the European Union, the use of filtering respiratory protection devices for the protection of your health is regulated by the EC Treaty of June 17, 1987. The minimum requirement for the protection of employees' health must be implemented in national legislation of all EC Member States based on the EC Treaty.  In addition to the Occupational Health and Safety Act, there are other EC Framework Directives such as 89/655/EEC on the use of work materials or 89/656/EEC and 89/686/EEC covering the requirements for personal protection equipment which have been implemented including laws or ordinances derived from them.

The EN 529 Standard

In compiling EN 529, Technical Committee CEN/TC 79 has created a document which provides employers/users who are required to deal with respiratory protective devices with the information they need to be able to establish and implement an efficient system for respiratory protection management. The standard acts as a guideline document for practical use and contains the basic principles for the selection, use, care, and maintenance of respiratory protective devices. The standard serves as an aid when compiling regulations resulting from national legislation. 

This standard represents another step toward the harmonisation of occupational safety and health in Europe and is a successful work which will also have an effect on international standardisation (ISO).

Individual Product Standards

This page provides you with an overview of the most important European filtering respiratory protection standards. All EN standards were drafted and issued by the European Committee for Standardisation (C. E. N.).

  • EN 136: This standard sets the minimum requirements for full face masks. Requirements include temperature stability, impermeability, concentration of carbon monoxide, breathing resistance, speech diaphragms, field of vision.
  • EN 140: Standard providing the minimum requirements for half and quarter masks: This includes inward leakage testing, breathing resistance, flammability, and the mechanical tightness of valves and connections.
  • EN 14387 (originally EN 141 and EN 371): Standard providing the minimum requirements for gas and combination filters: This primarily covers the classification of filters into various types (e.g. A, B, E, and K) as well as categories (e.g. filter classes 1, 2 and 3)
    • Type A: Used to protect against organic gases and vapors with a boiling point of > 65 °C
    • Type AX Used to protect against organic gases and vapors with a boiling point < 65 °C, as specified by the manufacturer
    • Type B: Used to protect against inorganic gases and vapors
    • Type E: Used to protect against sulfur dioxide and other acid gases and vapors
    • Type K: Used to protect against ammonia and organic ammonia derivatives
    • Type SX: Used to protect against specially named gases and vapors, as specified by the manufacturer
    • Type Hg-P3: Used to protect against mercury vapors and particles
    • Type CO: Used to protect against carbon monoxide
    • Type NO-P3: Used to protect against nitrate monoxide, nitro gases and vapors and particles
    • Class 1: Filters with a low capacity (max. 1000 ppm)
    • Class 2: Filters with a medium capacity (max. 5000 ppm)
    • Class 3: Filters with a high capacity (max. 10000 ppm)
  • EN 143: Standard providing the minimum requirements for particle filters. As is the case with gas filters, particle filters are also subdivided into classes based on their level of performance:
    • P1 filter: Low filter performance (80% efficiency)
    • P2 filter: Medium filter performance (94% efficiency)
    • P3 filter: High filter performance (99.97% efficiency)
  • EN 149 Standard providing the minimum requirements for filtering facepieces for protection against particles. Masks are also subdivided into three classes:
    • FFP 1*: Low filter performance (80% efficiency)
    • FFP 2*: Medium filter performance (94% efficiency)
    • FFP 3*: High filter performance (99.97% efficiency)
  • EN 12941 Standard for power-assisted filter systems with helmet or hood. A power-assisted filter system with helmet or hood is classified as follows: TH1, TH2 and TH3.
  • EN 12942 Standard power-assisted full face masks, half masks or quarter masks.
  • A power-assisted filter system with a full, half, or quarter mask can have one of these classifications: TM1, TM2, and TM3.

* FFP: filtering facepieces

In addition to a detailed consideration of several standards such as the Ordinance on Hazardous Substances, accident prevention regulations based on the Social Security Code and the Occupational and Safety Law, we would also like to inform you about what laws and directives regulate the use of respiratory protection devices outside of Europe.

For example, in the US where safety regulations are laid out and enforced by NIOSH and OSHA.

Together with our distributors and end users we work closely in developing new products that require the best possible solution, safety and user comfort for specific situations.

A customer orientated Research and Development department will provide the best possible solution for both the safety engineer as well as the wearer. This way we create the best possible awareness for safety and comfort.

Contractor Safety strongly believe in supplying the correct solution for every customer.

There may be times when you need specialist equipment for a short period of time, which is why we have invested in a full range of new, high-end, RPE products for our leasing and rental services. 

Instead of buying equipment, our leasing and rental service allows you to save money whilst being able to use quality equipment to complete the job.

This way the correct RPE becomes available for everybody in all kinds of applications.

As part of our support we provide the possibility for a PPE audit on site.

Together with the end user we go around the different sites and workplaces to advise on the correct PPE product for the specific application.